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Yeah, the window is outside. They usually had a few of the temporary metal barricades set up along the wall to separate those lining up to go inside and get their student tix verses those waiting in hopes of purchasing General Public tix. (though there was one game where it was raining early that morning and the lines weren't long so they sold the General Public tickets inside at a window right next to the Will Call windows, but the rest of the games were sold out of the same window on the outside)
And I believe they usually had a sign up that stated "Limit 4 tickets per person", although for Texas they only sold 2 per person, then if you wanted to get back in line and go through again you were able to buy more...and shockingly, as long as the line was I know of several people who made it through twice and got more than 2 each.
I think it just depends on how many are turned back in, how big the game is / expected demand, and how long the line looks...I know some games I could have bought 10 or more tickets no problem.
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