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The only negative experience I've had with Ushers was at the Michigan game 2 years ago. I was with my dad, so I didn't want to leave him in the stands to rush the field by myself. I finally talked him into doing it. We get to AA and the ushers stop us. They say they aren't letting anybody on the field. My dad says, "You mean, besides the 90,000 people already on it?"
I can't imagine writing an email about a bad experience with ushers though.
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