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Venting About Sears

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BB73 said:
Many moons ago I bought a microwave from Sears. It had a 5-year warranty. The main part stopped working just before the 5 years was up, but I wasn't able to take the thing in until about 2 days after the warranty was over. I told them what happened, they believed me, and fixed it for free. I was pleasantly surprised. The microwave worked for at least 7 more years after that!

Life doesn't always suck. :wink2:
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I had a similar situation with my spacesaver microwave. It works fine (knock on wood) but the light underneath it quit working. Not the bulb either. Called Sears, technician came out, said it was most likely a circuit board that ran around $250. I politely declined and he politely did not charge me for a service call. I fixed the problem myself. Opened the door and slammed it and the light came back on. It's happened a couple times since then and the slam always fixes it. A Kenmore I might add.
 
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Wingate1217 said:
I don't know if you guys know it, but Kenmore's are made by Whirlpool.
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That's not entirely true. Most Kenmore's are made by Whirlpool. But Kenmore is Sears' Brand. They get the lowest bidder to make their products. I have 3 Kenmore appliances and only one of them is a Whirlpool.

Disclaimer:
I used to work @ Whirlpool.
 
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